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Small Biz Insider: Dessert Gallery Founder Serves Up Tips on Keeping Customers Coming Back

Published Aug 12, 2020 by Maggie Martin


Dessert Gallery

Credit: Dessert Gallery

Entrepreneurs and small business owners are well-known for innovating, taking risks and bouncing back from crisis again and again.

2020, though, has been exceptional. Nearly every facet of the economy has been incredibly impacted in some way.

On this episode, we talk with Sara Brook, founder and CEO of Dessert Gallery Bakery & Cafe. The small business is a Houston staple that's been around for 25 years. 

Key topics:

  • How small businesses are integral to Houston's broader economy
  • The significant milestones to reach as a small business owner in the hospitality industry
  • Advice on retaining employees
  • Ways customers can give constructive feedback to small businesses and how it’s used

Small Biz Insider is presented by: 

 

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Click here for more COVID-19 resources for small businesses. Visit the Partnership's COVID-19 Resource page for updates, guidance for employers and more information. 

The Small Biz Insider podcast is part of our digital series highlighting entrepreneurs in the greater Houston region who are making a big impact in the small business community. 

If you have an idea for a guest or topic, email mmartin@houston.org.

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